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MS Office 2003 - WORD 1

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reparent

Technical User
Apr 16, 2008
3
CA
Hi guys,

I have a department that when they open a document they all see it under 3 pages but anywhere else I open the document from, I see it in 2 pages.

All the computers I have opened the document from had Office 2003 installed. Some have SP2 and others have SP3 but the document in question always opens on 2 pages as opposed to those computers in another area where it opens on 3 pages all the time. I checked the different views but doesn't change anything.

Its a resume that is "suppose" to be on 2 pages but for some reason when any computer from a certain area opens that resume, they see it on 3 pages.

I have no idea how to fix this, anyone?

Thanks
 




Hi,

PAGES are the result of how the Printer Driver configures the document for PRINTING. Different Printer Driver; possibly different pages.

Skip,

[glasses]Have you heard that the roundest knight at King Arthur's round table was...
Sir Cumference![tongue]
 
Hi reparent,

Following on from what Skip says, the difference in printer drivers can mean that, if you've got hard page breaks in the document, it may look OK on one PC but on another PC the last line of text becomes the only line on an unwanted next page. For this reason, hard page breaks should be avoided unless they're absolutely necessary.

A common cause with inexperienced users is that they might insert hard page breaks to force headings to stay with the following text, whereas the same can be achieved by formatting the heading paragraph as 'keep with next'.

Cheers

[MS MVP - Word]
 
Additional to what was said above, check the page view format per computer. This tends to make one display with 2 instead of 3.
 
Well I tried opening the document from a newly imaged laptop (from the same department I'm having problems with). It didn't even have a printer setup yet but the document still opened on 3 pages so in this case printer driver is not the problem.

Problem is that there is as much as 8 (yes EIGHT) lines on the 3rd page. I didn't check this out yet, would the screen resolution affect this? I'll check next time.

I compare the formating (format - reveal formatting) and it is identical on my computer in which it shows on 2 pages and on one of the PC to which it shows on 3 pages. I'm puzzled..

Thanks again

Remi
 
Word HAS to use a printer driver to render a page - clearly the page layout must change according to the printer settings - for example the difference between UK A4 paper and US legal. Even with the same paper size the number of characters that fit on a particular line can change if printer settings change from 300 dpi to 600 dpi or 1200dpi.

On your newly imaged laptop it is probably grabbing a fax printer driver.

If page layout is absoltely critical you need to convert your document to a pdf.
 



...or the Document Image Writer.

Skip,

[glasses]Have you heard that the roundest knight at King Arthur's round table was...
Sir Cumference![tongue]
 
I can assure you its got nothing to do with the printer driver. I tried changing the driver on one of the PC from PCL to PS (the exact same print device with same driver as another one that I know showed correctly) but no go.

I have no clue what else to check, I do know its not about the printer driver though. You don't need a printer driver to "view" a word document, I don't even go in "page preview" but rather just looking at the document, if I do go in page preview I will see the document in 2 or 3 pages (depending on the PC I am viewing it from)..
 
You don't need a printer driver to "view" a word document

Sorry...but you are absolutely wrong.

Yes, you do. Period.

It didn't even have a printer setup yet but the document still opened on 3 pages so in this case printer driver is not the problem.

It may not have had a printer explicitly set up, but Word will use anything it can find that it interprets as being a printer driver. Such as any registered fax printer driver, as was mentioned. Or if Document Image Writer is installed, then it could use that.

You can not even start Word without a printer driver. Word runs everything (regardless of what View you use) through the printer driver.

Not only that but the version can be critical. I have personally seen two machines using the same printer, and the "same" printer driver have different pagination on the same document. It turned out that one machine had a slightly later version of the printer driver.

It could still be something else, possibly the hard page breaks mentioned. Are there any?

faq219-2884

Gerry
My paintings and sculpture
 
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