MS entourage reverting calendar entries??

[stev379]

The boss uses a new Mac with MS entourage 2004. His assistant uses a PC (as do the rest of the users), with Outlook 2003. The assistant has changed the time of some appointments in his Calendar, which she has access to via Outlook. The next day, those entries are reverted back to the original time. For example, she made a change about 1:00pm yesterday. Both her PC and his Mac were running till late in the day. He stayed later and shut the Mac down completely. Today, those meetings reverted back to the original times.

Is it possible Entourage is causing this, and if so, how can it be corrected?

Thanks!
-Steve

 

[jmgalvin]

Was the event/change saved? I'm not familiar with Outlook, but on the new event - change event window on Entourage there is a Save box at the upper left. If it's not saved, the event remains or reverts.

The problem you stated has all the earmarks of something not being saved before the program was quit (in this case via shutdown).

Using OSX 10.3.9 on a G4

 

[stev379]

It was saved in Outlook. I'm watching on his Mac in Entourage as his assistant makes changes on her PC in Outlook and the Entourage calendar is updated within seconds. But within a few hours, the entries revert back. I tested quiting Entourage and reopening, but the events stayed the same. Something in the backround is reverting the times.

 

[jmgalvin]

Well, so much for the easy answer.

How is she accessing his calendar? Is it synching via Exchange? There are a few workaronds that might have to be used if that's the case.

If you google "outlook entourage calendar" - WITHOUT the quote marks, you should get MS's page on the Exchange workarounds like top level folders etc.


Using OSX 10.3.9 on a G4