Moving small office onto 1000M

[Wings08]

I have a hospital on a 1000M rls 6.Osw callpilot voicemail 5.0 I have a small physician office that we took over and like to move it onto the 1000M. What our my options for moving their trunk lines on my system. Their main number 734-542-1234 conflicts with my 734-591-1234 so I would think I am unable to port that number to my ATT PRIs. Is there any other thing I can do? Let me know your ideas as I want to do this with the least cost possible. Thanks

 

[trvlr1]

Ask them to move it to your trunks, but inpulse a DNIS of your choosing. you can pick a non DID number if you need to set up different inbound routing for it, ie auto attendant, if it will use the same answering services as your main number, have them send it in using the same DNIS you use for your main number and you will not have to make any changes your end.

 

[allenmac]

You can create a new customer in the database for the physician. They will need their own trunking, but then their numbers won't conflict with your existing numbers.

I don't remember if numbering zones are supported in 6.0, but if they are, you could look into that.

 

[allenmac]

If you create a new customer for the physicians, they will not have access to the callpilot.

 

[KCFLHRC]

Nor will they be able to call hospital extensions. You need to find out what kind of trunks the physician office has now. You could bring POTS lines into the PBX for the new office and use a universal trunk card. More than likely if it is a small office they dont have DID's anyway. Then you could use TGAR to keep them from accessing each others trunks and still be able to dial between the 2 sites.

 

[trvlr1]

How have you connected the 2 locations? carrier remote, fiber remote, IP phones at the small location? If your main system has enough lines (T-1/PRI) you can probably move any DID or analog line numbers you want to keep to your trunks and not worry about physically connecting the actual lines.

 

[Wings08]

Trvlr1 Thanks for the reply below. So I can request this through ATT to to change the DNIS digits on that number 734-542-1234 to something available in my number plan. Is this like using an IDC table to change a DID to something different. Not realy familiar with DNIS. So this is good. The office woiuld be connect to our backbone cabling. I do have the option of IP if I can round up enough sets. I have plenty digital stock.


Ask them to move it to your trunks, but inpulse a DNIS of your choosing. you can pick a non DID number if you need to set up different inbound routing for it, ie auto attendant, if it will use the same answering services as your main number, have them send it in using the same DNIS you use for your main number and you will not have to make any changes your end.

 

[trvlr1]

On your circuits you have your DID range. Typically in the U.S. the last 4 digits are the only part of the number sent in to the PBX by the telco, to route it to the correct extension, ie 734-542-1234 goes to ext 1234. The 1234 that they pulse in is often referred to as the DNIS. (The DNIS can be longer than 4 digits if needed.)
You can actually use any number you want as long as it does not interfere with other number uses, it does not have to be one of your DID range. You want to avoid numbers starting with 9 if you use that as your outdialing access code for example. in LD 11 PRT/ 0 / ludn will give you all available numbers you can use for this, just give that number to the telco to send in to you.

 

[Wings08]

Awesome thanks

 

[Crowtalks]

You could also ask your telco to modify the translations table to have the PRI send you seven digits instead of 4...all DNs with 4 digit DIDs would have to be changed to the seven digit plan, but all conflicts would go away...

Jim

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