capthoward
IS-IT--Management
I moved VMPro to a newer computer. I installed a fresh copy of Admin and VMPro, same levels as the original(4.2.23 and 4.2.24 respectively) and all went well. I copied the VM folder from the old machine into the new machine, rather than have all the users lose their messages and greetings, etc...and I exported and imported the .mdb backup so that all the call flows would be there. All of that stuff works.
The issue came up that users are unable to log in to their mailboxes. They dial *17, put in their mailbox number, then the password they used it says "incorrect login". I noticed in the VMPro client that there are no mailboxes under the user area, so I created a new user and merged. Still no users...any ideas?
The issue came up that users are unable to log in to their mailboxes. They dial *17, put in their mailbox number, then the password they used it says "incorrect login". I noticed in the VMPro client that there are no mailboxes under the user area, so I created a new user and merged. Still no users...any ideas?