move analog station using RMX Hipath 4000 v5 1

[ccmjgb]

Hi all,

I use CM to complete most MACs... CM is not allowing me to move an analog station and gives me error code: DB Backup in progress. (1013)

The DB was backed up using exe-updat:bp,all; and exe-updat:a1,all; (twice each) about 20 minutes ago and the System shows Synchrounous across the board, but the CM will not allow me to move an anlog station... can something please provide RMX AMOs to move an analog station from: 1-20-2-2 to: 1-19-8-16 ?

Thank you in advance.

 

[ccmjgb]

a little history on this... intially it was reported that the analog station in question had a busy signal... i called it and confirmed it was giving a busy signal, it didn't sound like a regular busy but more like a stuttered DT... I used CM to move it to a free analog port with the intent of moving it back to its original port, thus resetting the original port. The CM allowed me to move it from 1-19-8-16 to 1-20-2-2. I noticed that it took just a little longer than usual for the CM to respond. I checked hista for any recent errors and found nothing... performed exe-updat on bp & a1 ... checked the System DB on Assistant and it showed up synchrounous all the way across... then tried to move the analog station back to its original port 1-19-8-16 and then the CM gave me error DB Backup in progress. (1013)

looks like there are a couple things going on... the first thing i'd like to do is move the station back to its origianal port using RMX (so need help there, because I don't use this method - thank you for this)... the next thing is i need to find out what the stuttered DT/busy is being caused by (any input would be helpful here). i've test called other stations and do not get that sound... the 3rd thign is that I'll need to find and resolve the error code (again, thank you for any input).

 

[sbcsu]

Stuttered dial tone normally indicates some feature or facility is enabled on that phone.
DIS-SCSU and have a look also DIS-ACTDA for that extension to see if DND or similar feature has been enabled.
You could use SIGNON/SIGNOFF but I am not sure if you are familiar with this.
You could also use SXSU but it is not recommended.

Easy way is to move the jumpers on the frame ?
If that is not possible
Find out what Extension number is on the PEN
DIS-SDSU:ALL,,PEN,PER3,1,20,2,2;
Then REG everything to do with that extension
SCSU, SDAT, ZIEL:FWD, ACTDA,
Delete the Extension

Same then for the other PEN
DIS-SDSU:ALL,,PEN,PER3,1,19,8,16;

Then re-add the extension to the PEN you think it should be connected to.
Hope that helps.
Regards

 

[ccmjgb]

Thank you sbcsu! yes, the DIS-SCSU shows DND activated on that phone... Can you please provide some guidance on how to disable the DND on the analog set?

 

[ccmjgb]

hey sbscu, got it... del-actda etc... thank you again!!

If I may, can you please provide a little insight into the sign-off / sign-on feature and how to use?

 

[sbcsu]

Hi cmjgb,
Yes it is handy in the newer versions to be able to turn on/off the DND 'feature' on a phone.

A couple of things.
If you have a site that keeps misusing the DND feature then just REG-ACTDA; and do a search for DND.
Turn the feature off on all phones using ACTDA
then turn off the feature in FEASU or just remove the ADND code in WABE.

Another way around this DND or other features like Forwarding.
Setup a code in WABE for FWDIGNOR and dial that code before you dial the extension
you should be able to get the phone to ring to tell the end user to turn off their feature !
Not sure if you need override of DND in your class of service to do that but you can play around with that.

Sign On/SIgn Off
This is more correctly called 'Autoset Relocate'
There are a few things you have to do to get this working.
It works well on digital phones - maybe not so well on analogues but I will give the setup for digital.

ADD-WABE:**55,,,SIGNON,N;
ADD-WABE:**56,,,SIGNOFF,N;

DIS-PERSI:SYS;
Have a look at SILEN (Service Identifier Length) in my example I have it set to 2
CHANGE-PERSI:TYPE=SYS,SILEN=2;
DIS-PERSI:SI;
If this SI (Service Identifier) exists then note it down.
If it does not exist then you have to add it
CHA-PERSI:TYPE=SI,SI=55; (55 being 2 digits in length)


Setup 2 test phones - example extensions 1234 and 2345
OK so far so good
REG-SBCSU:1234;
You will see it is on example PEN 1-2-3-4


So on that phone 1234 or on another phone
dial **56551234 (**56 = signoff 55 = Service Identifier 1234=extension number)
The phone display will show 'service relocating' to indicate that although it is connected to the system it needs to be given a number.
If you REG-SBCSU:1234; you will see that it is 'signed off' and has no PEN associated with it.

Sign off 2345 using the console:
CHA-DSSU:SIGNOFF,2345;

To sign it back on again -
You need a 'signed off PEN' - you already have two but you can make more
REG-BCSU;
CHA-BCSU:SIGNOFF etc. - signoff a port on a SLMO Card


To sign back on a phone
Go to the extension that WAS 2345 and 'sign it on' as 1234
**55551234 (**55=Signon 55=Service Identifier 1234=Extension Number)
That phone is now Extension 1234 and the only difference is that it is using the PEN that 2345 was on.

You can also sign on via comwin
Sign on 2345 to the Old PEN of 1234
CHA-DSSU:SIGNON,2345,1-2-3-4;

2345 will now go active on the pen that 1234 was on
SO you have swapped the 2 phones without moving the jumpers.

You can Signon/Sigoff Extensions and PENS using comwin
(CHA-DSSU:SIGNON / CHA-DSSU:SIGNOFF / CHA-BCSU:SIGNOFF / CHA-BCSU:RELEASE)
You can Signon/Signoff Extensions using phones

It is important to remember that you need 'signed off' PENS to be able to sign on phones to those PENS.
You cannot just sign on a phone to an already used or a 'non signed off' PEN.


If you are setting up or moving a lot of phones just sign off the whole card that they are connected to.
Go to the area and plug in the phones - they should all show 'autoset relocate' on the screen.
Then just sign them on one by one at each phone or use the comwin to sign them on to different pens.

If you are to move just one phone from one office to another:
Sign off both existing phones either via Comwin or using any phone or the phones themselves.

Sign on the correct extension at each of the signed off locations.

I hope I am making sense - you have to try it out to see.
Just dont tell the boss - leave him think you are at the jumpering frame all day and not just putting in codes


Analogue extensions will work but as far as I remember the first extension that is signed on/off on a card has to be done via Comwin

Give it a try and let me know how you get on - try the digital first.

 

[ccmjgb]

thank you very much sbcsu! ... I've yet to try it out, but will as soon as I get a chance. I'll let you know how it goes. Thank you again.