We are a small shop - 50 users - me for tech help. I have no formal training on GroupWise but usually can tell when things aren't working. I can also tell when we need to call in for help. BUT . . .
Last week we had e-mails coming into the system but they weren't going out of the system. Mail within our mailbox worked fine. I didn't see or understand this until the next day. This is unacceptable to the top people that we would not know that this was happening.
So, my question - what should I be checking? Is there some alerts that could be sent? Is there anything that might help in the future so I know that messages are piling up??
GroupWise 6 - just put on patch 4 (after this problem)
Netware 6
Thanks!
Last week we had e-mails coming into the system but they weren't going out of the system. Mail within our mailbox worked fine. I didn't see or understand this until the next day. This is unacceptable to the top people that we would not know that this was happening.
So, my question - what should I be checking? Is there some alerts that could be sent? Is there anything that might help in the future so I know that messages are piling up??
GroupWise 6 - just put on patch 4 (after this problem)
Netware 6
Thanks!