like set the manager up with full privelages over the mailbox? i should also note that the managers machine is running windows98se with outlook 2000, so it's hard for outlook to be set up with both the manager's e-mail and the user in question's e-mail.
You can give the manager full mailbox permission, then in outlook on the Manager's PC, go to Tools -> Accounts, double-click exchange server and on one of the tabs there (I have XP in front of me so I don't remember the name) you can open additional mailboxes.
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