What would be the best way to monitor inbound and outbound e-mail most securely on Exchange 5.5? (Without the users being aware of coarse) Only 3 people are going to be monitored.
Turn on message tracking for your MTA and your Internet Mail Connector. Use the Message Tracking tool in Exchange Administrator to monitor the actual message traffic.
I belive the above way tracks the routing of the messages. Is there anyway to also record the message content? Basically ... copy ANY e-mails sent AND recieved from an individual so they can viewed later?
Just a word of warning here.. Unless your company has an "Internet/Email Acceptable Use" policy and it has been circulated so that all employees know about it, what you are proposing can and has been interpreted as an invasion of privacy.
Thanks for the response ... I understand the legal issues ... this was requested of me by management and they were informed by their consel that is was legal. I also have an e-mail from management to "cover my butt". That red tape has been cut.
-just an idea..
Like you said, Pburcin's way; tracks only the routing of the messages, but i think of a way and that after proceeding Pburcin's one; u should have by then the destination address of the receiver, so u spoof urs on time ,then u gets the mail
message.
the mail travels just once i think , so if u wanted that the original receiver gets the message i think u should then duplicate the message and resend it with ur address spoofed to the original sender's one.
There is a option with the Exchange resource kit to activate Journalling for mailboxes and you can send all message (in & out) from mailboxes to a nominated mailbox or public folder. I no longer work with Exchange 5.5 on a regular basis but if you post the question in the Exchange 5.5 forum10 someone will know the answer.
Chris.
Indifference will be the downfall of mankind, but who cares?
Hey Chris .. thanks for the response ... I've enabled journaling .. but ... I am now journaling ALL Exchange Server users .. any idea how I can journal just three?
Hi there, would it not be easy just to set permissions for these peoples mailbox so that you can have them delivered into another mail box as well and have that set up on outlook to deliver into personal folders, that way you would be able to check away at your leisure. That way, as long as outlook is open, anyemails will filter in within a minute or two of delivery into the exchange.
I have out look set up on a pc down here that sees all mailboxes, only because our computers go down from time to time, and so people can see urgent emails if necessary. I have to admit I do not know how this stands legally, as it was set up by the boss before I came here.
Within Exchange Administrator, for the three users in question, go to their mailbox properties and to the Delivery Options Tab. Check the Alternative Recipient and enter your mailbox (or the mailbox that you wish to recive the duplicate email to). This will sort out incoming emails.
To monitor Outgoing emails the only way that i know would be to look at their sent items regularly.
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