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MOM recieving email and forward on to on call please help

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lscrivner

Technical User
Dec 14, 2006
1
US
I have been tasked out to setup a sersor probe on our network and need it to send emails to MOM and then have MOM send out those emails to the respepctive on call person. My question is how do you setup MOM to recieve an email and then notify the on call person?
 
Does/can your "sensor probe" log events into the Windows event logs (information/system/securty). If so, just create a new rule that monitors for the event in which you want to be notified. Setup you on-call notification group, adding the respctive user(s). Configure the rule to page/email the notification group. Add the MOM Agents computer group to the rule.

If your probe does not log events, then you could use VBScript to parse the log file the probe keeps for trigger information and log that data into the Windows Information log. Then, continue with the abovementioned.

I hope you find this post helpful,

Jonathan Almquist
Minneapolis, MN
 
Just to add to what Jonathan said about forwarding alerts to the person on-call. You can send MOM alerts via text message to cell phones by using the cell phones email address (IE 1111111111@vtext.com for Verizon). Which we do with certain services that need to be monitored 24/7. If the service goes down MOM kicks a text message to the developer informing him that the service has stopped.

Its a pain in the ass for us (on-call) to be monitoring a blackberry for MOM emails 24/7. This makes it easier for us to know when something critical has occurred.

 
One way that you could do this is to setup the MS SMTP service on the MOM server.

All incoming mail will be written to a specific folder (InetPub\mailroot\Drop). Set up a timed event in MOM to run a script every x minutes to look in the folder for new files. If one is found then transfer it to the outgoing mail folder (InetPub\mailroot\Pickup) and it will send it automatically for you.....assuming you have the SMTP service configured correctly for relaying, etc.

Hope this helps!
 
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