Mitelpassion
IS-IT--Management
Hi,
I'm sure if seen this asked before but I don't seem to be able to find it.
I have two sites, site A and B.
Site A is hosting ISDN for sites B. A call enters site A via ISDN and is routed to site B via IP trunking. Site B's ip phone places a call on hold.
Music on hold from site A is presented and not site B. MOH on site a is external and default moh for site A.
I tried tenanting on site A. uploaded moh file into position 1 and assigned this to Tenant number 2. Assigned tenant number 2 to trunks used for Site B.
Still plays default music on hold for Site A.
any ideas? I have uploaded moh on site B but this never plays when a trunk call is put on hold. Site A's moh plays.
Thanks in advance.
I'm sure if seen this asked before but I don't seem to be able to find it.
I have two sites, site A and B.
Site A is hosting ISDN for sites B. A call enters site A via ISDN and is routed to site B via IP trunking. Site B's ip phone places a call on hold.
Music on hold from site A is presented and not site B. MOH on site a is external and default moh for site A.
I tried tenanting on site A. uploaded moh file into position 1 and assigned this to Tenant number 2. Assigned tenant number 2 to trunks used for Site B.
Still plays default music on hold for Site A.
any ideas? I have uploaded moh on site B but this never plays when a trunk call is put on hold. Site A's moh plays.
Thanks in advance.