MOH for users 1

[Behind8ball]

Our MOH is working system wide. Can we just turn it on for certain user's..?

 

[amriddle01]

Not without cheating, depending on system level you can assign different sources to certain users one of which could be silence

http://www.ipoffice.tel

 

[kholladay]

You can set MoH for a user????

I know you can set it for an Incoming Call Route, a Hunt Group and system wide but didn't think you could for a user.

Kyle Holladay / IPOfficeHelp.com
ACSS & APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[amriddle01]

Yes, by manipulating their dial shortcodes you can change their source

· Short Code (IP Office 6.1+)
The h character can be used in the Telephone Number field of short codes to specify the hold music to associate with calls routed by that short code. The format h(X) is used where X is the source number. This method can be used to specify a hold music source for outgoing calls.

http://www.ipoffice.tel

 

[amriddle01]

Outgoing only of course

http://www.ipoffice.tel

 

[jamie77]

Tell them to use the mute button instead of hold. That will give silence!!!

Jamie Green

Football is not a matter of life and death-It is far more important!!!!