Not an expert yet on MM
The previous administrator has a different personal operator assigned by COS - However this does not appear on the COS screen - How do you assign a personal operator to a COS?
Thanks
Personal Operator Configuration" can be set to "yes" in the COS to allow the user to define a personal operator. (It will then be an option under personal configuration.)
For the administrator to assign a personal operator, it's done in subscriber management, personal operator mailbox.
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