I am using ICVerify with Paymentech as the credit card processor.
My problem is that when I run credit card transactions through in a batch, every 2nd transaction times out. So if I submit 4 transactions, #2 and #4 timeout. #1 and #3 get processed.
I have tried 2 different modems (USRobotics and Acer). I have read ALL of ICVerify's documentation and double checked my settings. Paymentech says the problem is ICVerify - - ICVerify gave me 15 different modem strings to try. Still no success.
I had the phone company check the modem line - they say all is well.
I am out of ideas. Any suggestions? thank you
My problem is that when I run credit card transactions through in a batch, every 2nd transaction times out. So if I submit 4 transactions, #2 and #4 timeout. #1 and #3 get processed.
I have tried 2 different modems (USRobotics and Acer). I have read ALL of ICVerify's documentation and double checked my settings. Paymentech says the problem is ICVerify - - ICVerify gave me 15 different modem strings to try. Still no success.
I had the phone company check the modem line - they say all is well.
I am out of ideas. Any suggestions? thank you