I have a P.C with the following specs:-
P III 1.0 GHz, 128 Mb RAM, 40 GB Samsung HDD, 52x CD-ROM with Win 98 SE o/s.
My internal modem was SM56 Motorola speakerphone. All of a sudden, the modem stopped working and upon removing it from inside the CPU from the mobo, I noticed a dark circle on the backside of the card - I do not know whether it is due to electrical short circuit.
Well, my problem is that I tried to connect an external modem, the hardware details of which are unfortunately unknown. I connected it thru com 1 port and removed all instances of the earlier internal modem thru device manager. When I tried to boot the computer it detects the modem only sometimes and not always. It detects it as a Standard 33.6 Modem and proceeds to install it. If I allow it to find the driver itself, it is not able to do so. A dialog box appears with a message "Windows detected a modem but did not add it because Setup Information file was not found or corrupt". If I override windows detection and try to select from the available list, I have problems. Instead of the window wherein modem manufacturers and their models are displayed, I get a window where only the model "SM56 Motorola Speakerphone" is displayed. I am unable to select the manufacturer of the modem and the model since it is not displayed.
I have tried numerous times to install the modem but unable to do so. Pleeeeeaaaaassssse help !!!!!!!!!!!!!!
P III 1.0 GHz, 128 Mb RAM, 40 GB Samsung HDD, 52x CD-ROM with Win 98 SE o/s.
My internal modem was SM56 Motorola speakerphone. All of a sudden, the modem stopped working and upon removing it from inside the CPU from the mobo, I noticed a dark circle on the backside of the card - I do not know whether it is due to electrical short circuit.
Well, my problem is that I tried to connect an external modem, the hardware details of which are unfortunately unknown. I connected it thru com 1 port and removed all instances of the earlier internal modem thru device manager. When I tried to boot the computer it detects the modem only sometimes and not always. It detects it as a Standard 33.6 Modem and proceeds to install it. If I allow it to find the driver itself, it is not able to do so. A dialog box appears with a message "Windows detected a modem but did not add it because Setup Information file was not found or corrupt". If I override windows detection and try to select from the available list, I have problems. Instead of the window wherein modem manufacturers and their models are displayed, I get a window where only the model "SM56 Motorola Speakerphone" is displayed. I am unable to select the manufacturer of the modem and the model since it is not displayed.
I have tried numerous times to install the modem but unable to do so. Pleeeeeaaaaassssse help !!!!!!!!!!!!!!