model ? on M3900 phone display

[coniglio]

one of my regional offices plugged in a phone to a jack that, at some point in time, had a phone in there. She's getting MODEL? on the display. If my memory is correc, this means the phone is punched down to a pair, but the jack is not cross-connected to a TN. Am I correct? if not, please correct me. Also, when I do an LUVU for this same site for 2000 type TNs I get the below:

REQ: LUVU
TYPE: 2000
TN
TYPE 2000 TN 007 0 00 08 8D VCE
TYPE 2000 TN 007 0 00 16 8D VCE
TYPE 2000 TN 007 0 00 17 8D VCE
TYPE 2000 TN 007 0 00 18 8D VCE
TYPE 2000 TN 007 0 00 19 8D VCE
TYPE 2000 TN 007 0 00 20 8D VCE
TYPE 2000 TN 007 0 00 21 8D VCE
why are ports 16-21 showing? this is happing on all the cards. I am showing unused ports 0-8 but also a bunch of 16-31 ports. Why am i seeing these ports? thank you.

 

[one234]

Here are the details from the patch. Note that is talking about a QPC card but it also works for NT8D02's DGTL LC's. And when you are asking for this patch also ask for the DepLists (A.k.a. Service Packs) to be installed.

---------------------------------------------
PEP Details


PEP ID MPLR17042
ISSUE 1
Old PEP Name N/A
Machine Option 11C
Generic And Release X11 25.40
Solution Type Corrective
Included In Deplist(s) (PRODUCTION)

Included In Deplist(s) (TRIAL)

Public Access YES
Status Released
Site Dependent No
Fixed In Release X11 25.51E
Superceded By



PEP History



Event


Date/Time


Engineer


Public Access Approved 20-AUG-2003 17:08 David Henley
PEP Details Updated 08-JUL-2003 11:07 David Henley
PEP Details Updated 08-JUL-2003 11:07 Graham Barton
PEP Details Updated 08-APR-2003 10:04 David Henley
PEP Details Updated 08-APR-2003 10:04 David Henley
Public Access Revoked 08-APR-2003 10:04 David Henley
Public Access Approved 06-JAN-2003 14:01 David Henley
PEP Details Updated 06-JAN-2003 14:01 David Henley
PEP Created 06-JAN-2003 12:01 Graham Barton



Title


LUVU displays data units as spare voice units for QPC578



Problem Description


Problem Text:

When using the LUVU command the system shows the data units on the old SL1 cards (8-15)
as spare voice units - but these ports should not be listed.

>ld 20

REQ: stat 2 0 6
00 = UNIT 00 = IDLE (2616)
01 = UNIT 01 = IDLE (2317)
02 = UNIT 02 = IDLE (2317)
03 = UNIT 03 = IDLE (2317)
04 = UNIT 04 = BUSY (2616)
05 = UNIT 05 = IDLE (2112)
06 = UNIT 06 = IDLE (2616)
07 = UNIT 07 = IDLE (2317)
08 = UNIT 08 = UNEQ
09 = UNIT 09 = UNEQ
10 = UNIT 10 = UNEQ
11 = UNIT 11 = UNEQ
12 = UNIT 12 = UNEQ
13 = UNIT 13 = UNEQ
14 = UNIT 14 = UNEQ
15 = UNIT 15 = UNEQ

REQ: luvu
TYPE: 2616
TN 2 0 6
TYPE 2616 TN 002 0 06 08 4D VCE
TYPE 2616 TN 002 0 06 09 4D VCE
TYPE 2616 TN 002 0 06 10 4D VCE
TYPE 2616 TN 002 0 06 11 4D VCE
TYPE 2616 TN 002 0 06 12 4D VCE
TYPE 2616 TN 002 0 06 13 4D VCE
TYPE 2616 TN 002 0 06 14 4D VCE
TYPE 2616 TN 002 0 06 15 4D VCE

Setup and actions performed to cause the problem:

QPC578 DD card programmed with 2616 sets. Use the LUVU command to list the spare (unused)
voice units on the card.

Expected Results:

Only spare voice units (units 0 to 7) should be displayed.

Actual Results:

Data units 8 to 15 are included in the display.

Impact of problem:

Very large system - customer cannot tell what is spare and what is not.

Frequency:

Always

Keywords:

LUVU



Notes





PEP Files


d17042_1.11c

p17042_1.11c
----------------------------------------



Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...

 

[coniglio]

beautiful! thanks a lot.