Mode Codes

[FoneDude66]

On a Definity to Intuity Audix Lx, what should the hunt group form page 2 look like? My message waiting indicators will not light. Thx

 

[avayaman]

Message should be "none", LWC should be "none". In the station forms LWC Reception should be "msa-spe"

Paul Beddows
Avaya Implementation
Telus
Vancouver, Canada
E-mail via

http://www.vancouver.hm/email.html

 

[dutchcamo]

So does that mean that the type should be 2500 not VMI on the station form?? I thought Mode Code stations needed to be VMI, I am so confused now. Thx.

 

[avayaman]

I was refering to the regular stations in the switch not the voice mail ports. Those have to be type VMI as you assumed.

Paul Beddows
Avaya Implementation
Telus
Vancouver, Canada
E-mail via

http://www.vancouver.hm/email.html

 

[avayaman]

Also, I'm not 100% sure on this one, but I think you may have to enter the VM hunt access number in the System Parameters Mode code form.

Paul Beddows
Avaya Implementation
Telus
Vancouver, Canada
E-mail via

http://www.vancouver.hm/email.html

 

[dutchcamo]

beddows, thank you so much for your insight, I have the ports as VMI and everything else looks good, so it looks like I will be going to Avaya TSO for help on this one. Thanks again!

 

[avayaman]

Would you like me to dial into a switch with mode code intuity & print out the PBX & VM stuff from it?

Paul Beddows

Avaya Consulting, Implementation, One on One EAS & Definity Training for PBX Administrators.

Vancouver, Canada
E-mail avaya@vancouver.hm

 

[dutchcamo]

ONLY if you have the time to do it, that would be great. I can't seem to locate the issue. You can email it to me at mneuman@learntel.com Thanks!

 

[avayaman]

I'm doing it right now. I have noticed one thing in the voice mail programming. Under Switch interface admin/call data interface/MWI admin/MWI parameters, there is afield there for mWI refresh. Is yours set to Y?

Paul Beddows

Avaya Consulting, Implementation, One on One EAS & Definity Training for PBX Administrators.

Vancouver, Canada
E-mail avaya@vancouver.hm

 

[dutchcamo]

Yes it is and my LWC on and off match in the Intuity and the features page in the definity.

 

[avayaman]

I emailed you some screen dumps, hopefully there is a hint in there somewhere as to the problem. I know its probably a stupid question, but you don't have the lamp type in the sations set wrong do you, IE neon vs led. I once made this mistake with a 2000 room hotel. Boy did I have a lot of retyping to do. ASA did not have a field to change the lamp type globabaly.

Paul Beddows

Avaya Consulting, Implementation, One on One EAS & Definity Training for PBX Administrators.

Vancouver, Canada
E-mail avaya@vancouver.hm