Mobile Twinning

[jdaley1980]

I have a 2 users who want me to forward their calls to their cell phones at one of our sites. I've never used Mobile Twinning. I'm reading about it and it looks like I have to get a Avaya IP Office Mobile Worker license to get it to work. I just wanted to know if that's all I need or if there is something else I am missing? We have an IP Office 500 v2(R9). We only have 10 CO lines coming in and 15 users. I want to dedicate 1 CO line specifically to Twin these two users. I realize that if they both get call one of the calls won't be able to Twin but oh well.

Also, if can I auto forward the calls to those cell phones until I get these licenses? Thanks

 

[Gunnaro]

You have Mobile Twinning already, just check the boxes you need on the Mobility tab of the user.

Analog lines are not a good choice for twinning, but remember to allow trunk-to-trunk connect on the lines.

Kind regards

Gunnar
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Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[jdaley1980]

Gunnaro, I see the twinning under User->Mobility but I can only choose Internal Twinning. Mobility->Mobile Twinning is grayed out. Is there another way to make that selectable? Yeah, I read that analog line aren't the best for Twinning but that's all we can get at this site for now. Thanks

 

[Gunnaro]

You say you have R9.0...Sure it's not R7 or lower? (Or worse, Muppet mode)

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem