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Mobile Twinning Disconnects on Answer

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bscolo

IS-IT--Management
Mar 7, 2013
19
US
I have one remote user who access the IP Office system via SIP. He wants to twin his mobile phone for when he travels. When someone call him, the call goes through with caller ID but as soon as he answers it, the drops the call. We have 2 SIP Trunk Channel licenses and our SIP provider says we have enough licenses with them as well. Any suggestions?
 
I should add that I'm not getting any errors in the Status panel but the line status does indicated SEIZED when the twinning call goes out to the cell phone.
 
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