MMS release3

[dhibsystel]

I have customer with modular messaging release3.

When the user dosn't answer calls, it will routed to messaging.

the customer want to change the announce "welcom to avaya messaging...."

is it possible to put another message "welcom to customer..."

and this message will be générated to all user ?

thank you

 

[pabxdude]

this is achievable, but if you are not familiar with MM, then i suggest engaging avaya/bp to assist.

 

[dhibsystel]

is there a document can guide me to change it ?

 

[KenMeans]

If you have a customer that you are taking care of and you don't know where the documentation is on the website you should not even try this.



Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[dhibsystel]

I am BP, but I am not familiar with MMS.

please just simple instructions ?

 

[pabxdude]

3 simple instructions -

1 - its MSS
2 - if u stuff it up - how will you know how to fix it
3 - get some training