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MM716 not working in G700

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iacovides

iacovides

Technical User
Sep 15, 2005
19
CY
Hi,
I have an MM716 VH2 that is not detected in a G700. CM is 3.1.2. The MM710 and MM711 are working fine. Any ideas?

Thanks,
 
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whats happens if you do show faults??

Have you tried unscrewing it and re-inserting making sure that it is tightly secured.
 
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Hi,

the mm716 is the 24v analoge board, if you update the media-gateway to the last version it should work. the mm716 is a new board that is not supported on the older fw versions.
 
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