MM V5.2 / After a longer network failure now I can’t edit any User.

[mmpit]

Modular Messaging V5.2 (9.2.723.15000)
2x MAS on Windows Server 2003
1x MSS on RedHead Linux

I have a MM with 2 MAS and more than 5000 mailboxes in use.
After a longer network failure now I can’t edit any User.
I have searched at 1027 events and find a lot of “MSS failure (SMTP) - critical problem delivering outgoing messages to the MSS. [Reason :RCPT command failed.]” Errors.
The “C:\Avaya_Support\Tools\FEDBQueryGUI “ tell me deviations between MAS1 and MAS2. Now I hope with stop The MM and FEDB-Sync the System is already running.
(C:\Avaya_Support\Tools\FEDBSync\FEDBSync.exe)

Now my questions:
With more than 5000 mailboxes how many time run the FEDB-Sync?
Must the FEDB-Sync run on MAS1 and MAS2 ore only on one MAS?
How can tell me a step by step list?
If this doesn’t work what’s the next step?


Sorry for my bad English and best regards

 

[KenMeans]

That could be the issue but did the name change ? If it did then you would need to get the cert redone.


Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[mmpit]

OK, thank you.
Is there a step by step guide for MSS and MAS?

 

[KenMeans]

Do you not have access to the Avaya support site ?

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)