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MM 3.0 + Exchange. MWI Enabled the system hangs up

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T3mplar

IS-IT--Management
Feb 15, 2007
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Howdy..

I have a MM 3.0 system here patched with SP2 and working fine but when I enable MWI the system hangs up on users dialing into their mail boxes. MWI sets and resets get sent properly and the light indicator is working fine.
I've gone over the switch intergration 10x times and it's all by the book.
The system is using H.323 connected to a G700/S8300B with R013x.01.2.632.1, also known as Communication Manager 3.1.2.

Any one have a clue?
 
Are you getting any errors in the MAS or the PBX? What do you see in the OHV? Look to see if you are getting errors in the sig group on the PBX side.

Also how many ports do you have in the MWI port group

Ken Means

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
 
Hi Ken..Thanks for the reply!

The disconnect happens at random but always within 2 minutes or so. When I trace the trunk on the PBX I get error 1182 which is unspecified.

On the MAS operation history viewer I get

I have only 1 port in the MWI group.

UPDATE.. after reading your post Ken, You were right, it was the darn sig group!! Found the error and all seems good.
Thanks a bunch for posting!

 
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