why would Genesys be recommending anything with MLINK.
Version 6.1 and up requires MLS 4.0 and up, which is embedded in Symposium.
That's what they told us and we had to get a full version of Symposium to get it to work. Unless things have changed. Drop me a line and maybe we can help. I have the phoneset programming all laid out for new Genesys users.
To run genesys and a M1 you'll need the MLS4.2 whitch is inclooded in SCCS4.2 200.
In symposium 100 is one of the features not available and u can't aquire a phoneset and a CDN as i've seen it.
I don't no what Genesys did tell you but we have 81c with symposium express package 2.5 and 3.0 and both they run with Genesys 6.5.
It runs fine ad our side.
So don't let them tell you anything, and there are not many features more that you can use, if you take MLS 4.2, in combination with Genesys TLibary.
Even if you use the meridian link module in the switch its even better because its redudant en the symposium is'nt.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.