MiVoice Business VM corruption

[MagicDaveUK]

Hi, One of our MiVoice Bus systems has created a weird problem with the VM. When you go to the programming page for MLAA the page count just keeps on going up. Also some of the data on the page is corrupt in that you have four 0's as one of the options. Also the pages for the Voicemail boxs just keeps on looping around. You click the tab to get to the last page, and this loads but when you click next page there is one. The customer reports that this has no affect on the working of the system and we are unsure how long it has been like this, the system was swapped out about a 5 months ago so we have old one here with the data base and this is the same.

I have tried doing a back up and restore but the fault is still there.

Any ideas?

 

[Devolution]

If this is an MCD/MiVB, I would suggest a backup and restore of the database if you can take a backup including the vmail as well?

 

[MagicDaveUK]

Sorry its a 3300/mcd/MiVO. That didn't work, we had to go back through our back ups to find one that didn't have the corruption.