Good Morning,
I have a question doing the security patches to the mivb system that I been doing for awhile via a vpn connection and had now problems, I have one customer that has 8 controllers 4 out of 8 worked fine once they fixed internet access to sync with the AMC on there firewall but the other 4 controllers use a different firewall as this is a campus environment and they said they have the same rules like the other firewall but the they can not reach the AMC. I spoke with tech support if it is possible to use the newest software installer tool just sync the AMC offline and they said yes. Sorry for the long question instead of me going onsite do you think via the vpn upload the patch and apply it then use the SI tool just to sync AMC offline?
I have a question doing the security patches to the mivb system that I been doing for awhile via a vpn connection and had now problems, I have one customer that has 8 controllers 4 out of 8 worked fine once they fixed internet access to sync with the AMC on there firewall but the other 4 controllers use a different firewall as this is a campus environment and they said they have the same rules like the other firewall but the they can not reach the AMC. I spoke with tech support if it is possible to use the newest software installer tool just sync the AMC offline and they said yes. Sorry for the long question instead of me going onsite do you think via the vpn upload the patch and apply it then use the SI tool just to sync AMC offline?