mivoice business on 40.1.1.10 release 8

[mitelsx2k]

Anyone know how to reset the user/pass on 40.1.1.10 release 8 as the normal ResetAllLoginPasswords says undefined symbol, many thanks

 

[kwbMitel]

40.1.1.10? Does not compute...

Release 8? - current or old.

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What's most important is that you realise ... There is no spoon.

 

[mitelsx2k]

current mivoice bus 8.0 40.1.1.10

 

[boycey9]

Not sure where your getting that version from but are you running this command from the Shell or the ESM, If the ESM you need to use RESET_ALL_LOGIN_PASSWORDS
The command you have is for the Shell only

 

[mitelsx2k]

I dont have the user/pass for the ESM so using the mtce port on the front, can you confirm what the command is.

 

[kwbMitel]

Current release 8 versions start with 14.0.X.X not 40.1

Is this actually a MiVoice Business?

**********************************************
What's most important is that you realise ... There is no spoon.

 

[mitelsx2k]

The 40.1 is the operating system when i telnet to the Ip address so going in via the backdoor sx2000, just need to default the user/pass as dont have any correct passwords. Thanks

 

[kwbMitel]

Can I assume you are also trying to use the reset password command via the 2k telnet access instead of the console port?

**********************************************
What's most important is that you realise ... There is no spoon.

 

[mitelsx2k]

yes

 

[kwbMitel]

That is not a valid command for the 2k interface

It will only work on the console port off the front of the controller

**********************************************
What's most important is that you realise ... There is no spoon.

 

[mitelsx2k]

ok so what is the correct command from the mtce port on the front of the controller

 

[Mitel_specialist]

According to the manual the command shoudl be : ResetAllLoginPasswords (be ware of the capital letters !!)

 

[mitelsx2k]

I get undefined symbol when entering
ResetAllLoginPasswords