MiVoice Business AX>LPR 1

[jabbo99]

I'm sending data to a serial printer via port 1754. What is unusual is the amount of information being printed. Every 5 minutes. A record with the following information is printed:

Date Time Hotel A/Active --Info-- Local_73 #XXXX
PMS:

No START-OF-TEXT from PMS

I need to stop this record from printing.

There going through about 30 pages of paper with just the information, listed above. It's a waste of paper. Other data, such as wake up call information and SMDR records also print accordingly.

System Information
Release level: 7.2
Active software load: 13.2.0.17
AX

SMDR Options that are set to Yes:
Report Outgoing Calls
SMDR Meter Unit Per Station
SMDR Real Time Reporting

Is there a way I can eliminate it?

Thanks

​

 

[nytalkin]

Looks like you have HotelMotel reporting to LPR1. Turn it off in APPLICATION LOGICAL PORTS form

I suppose you're entitled to your opinion, I'm just not going to suppose very hard.

 

[jabbo99]

nytalkin, Hotel/Motel Logs Port was on. Hotel/Motel Report Port was turned off. I've now turned off Hotel/Motel Logs Port. I'm waiting for feedback from the customer.

I set up a similar scenario in with my lab system. The application logical ports that are set to yes are the same ones that were set to yes in the remote site. Those ports are SMDR Logs=LPR1 and Hotel Motel Logs Port=LPR1. I was surprised to find that:

Date Time Hotel A/Active --Info-- Local_73 #XXXX
PMS:

No START-OF-TEXT from PMS

Is not showing up in the telnet session but the wakeup call data does appear in the telnet session. I turned off Hotel Motel Logs Port and set a wakeup call. When the wakeup call was set, the record did not appear in the putty window. When the wakeup call was answered, the record did not populate in the putty window. Seems like wakeup call data ceased after disabling the Hotel Motel Logs.

The only difference between my lab system and the one in the field is that my lab system is running Rel 7.2 SP1 SW 13.2.1.25​

 

[jabbo99]

Received feedback from the customer. Wake up call data or Date Time Hotel A/Active --Info-- Local_73 #XXXX PMS:

No START-OF-TEXT from PMS has stopped printing.​