MiVoice 7.0 PR1 - Duplicate Entries in User and Device Conf Form

[Protel21]

Since upgrading the MCD 6.0 SP3 to the newer MiVoice 7.0 PR1, we are seeing duplicate entries. One will have the Directory Name and the other doesn't. Is there a way for the Controller to Cleanup it's Directory Names in like SDS Debug or another command in the Maintenance Command field?

 

[Protel21]

Hey, found out that this is a known problem on 7.0 PR1, and therefore just after upgrading to the 7.0 PR1 we will need to upgrade all 12 Controllers again to the new 7.0 SP1 PR1. Go figure.

 

[Lundah]

And this is why lots of long-time Mitel customers wait 6-12 months before installing a new software release.

 

[wireman50]

Problem is is that if everyone did this it would just extend the problem timescale.....perhaps Mitel should do a little more field testing rather than letting customers do it unwittingly?

 

[Protel21]

The customer was bitting at the bit to have Silent Monitor go to Whisper Coach, so against our better judgement we upgraded. Mitel tech support again told me to upgrade to the new 7.0 SP1 PR1 - it just came out last week, doesn't give me the warm and fuzzies that is for sure to go to that new untested release. Thanks for your reponses though!