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MIVCR 9.1 SP4 Recording a EHDU or Call Forward
- Thread starter Cardine
- Start date
if you have a SRC then you can set the recorder to be a trunk side recorder
that will capture all trunk calls including the forwarded call which would most likely show as a trunk- trunk call - not sure how that would be seen in management studio
for EHDU ( if they are part of an mdu ) you need to add the EHDU extension to the user account so they are displayed
If I never did anything I'd never done before , I'd never do anything.....
that will capture all trunk calls including the forwarded call which would most likely show as a trunk- trunk call - not sure how that would be seen in management studio
for EHDU ( if they are part of an mdu ) you need to add the EHDU extension to the user account so they are displayed
If I never did anything I'd never done before , I'd never do anything.....
- Thread starter
- #3
Blitz66 thanks for the response, however neither of the suggestions work. it appears that a tromboning call (either call forwarded or EHDU) does not get reliable picked up b the MIVCR. I've tried just about everything i can think of, trunk side,station side, direct vs indirect.
Below is a log of the EHDU message in the event log.
Blitz66 - do you have this working on a site/lab? If so i would be grateful if you could share config info...thanks in advance
[03021 08:31:13.2]Engr: Defect 2964 Part C - EHD Tromboning Call Detected Ignoring event
Below is a log of the EHDU message in the event log.
Blitz66 - do you have this working on a site/lab? If so i would be grateful if you could share config info...thanks in advance
[03021 08:31:13.2]Engr: Defect 2964 Part C - EHD Tromboning Call Detected Ignoring event
What are the Software versions of MiCr and MBG used for SRC ?
indirect recording isnt supported for trunk side and SRc use for SIp trunks was only recent
set up sip trunk SRc based recording (as per Manual)
in lists all extensions , add the extensions for the EHDU
in the user account , add the EHDU extensions to the User
If I never did anything I'd never done before , I'd never do anything.....
indirect recording isnt supported for trunk side and SRc use for SIp trunks was only recent
set up sip trunk SRc based recording (as per Manual)
in lists all extensions , add the extensions for the EHDU
in the user account , add the EHDU extensions to the User
If I never did anything I'd never done before , I'd never do anything.....
- Thread starter
- #8
Blitz, my assumption is you have this working, are you using trunk side to station side?
My ports are late binding, and they do record all call EXCEPT calls that are tromboning in and then out of the system
Alphamann, i'll take a look at the docs, im not adverse to upgrading the system....
My ports are late binding, and they do record all call EXCEPT calls that are tromboning in and then out of the system
Alphamann, i'll take a look at the docs, im not adverse to upgrading the system....
I know i have seen EHDU calls - indials to MDU base extensions , answered on Mobiles
i cant remember if forward external calls were ever shown , these would most likely be flagged as a trunk trunk call ( and perhaps no extension reference)
Ill see if i can do some testing
If I never did anything I'd never done before , I'd never do anything.....
i cant remember if forward external calls were ever shown , these would most likely be flagged as a trunk trunk call ( and perhaps no extension reference)
Ill see if i can do some testing
If I never did anything I'd never done before , I'd never do anything.....
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