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MiVB and FIAS PMS

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danramirez

Programmer
Oct 25, 2009
1,135
ES
Gents,

We have a customer that uses a proprietary PMS that says that his system supports FIAS Protocol (Fidelio Interface Application Specification).

I wonder if we could integrate the MiVB to that PMS.

I have a few questions:

Does MiVoice business understand FIAS?

Is it possible to connect the MiVB directly to Opera PMS for checkin/chechout without introducing a middleware such as Tiger TMS?

Please let me know, Thank you,

Daniel


 
Mitel's format is fixed and has been for ages.

The question you need to ask is Does FIAS know the Mitel format.

I recognize FIAS so I'm sure that it does.

Is this a new install or replacing existing (with respect to PMS)

EDIT: Google says FIAS is related to Fidelio and Oracle PMS Systems. I have most definitely worked with both of those.
You just tell the provider to configure for Mitel, not the other way around as your question implies.
 
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