MiVB Ver 8.0 with SIP Trunks. About a week ago Incoming Caller NAME stopped. Incoming Number is still good but Displays show no Name on ALL Phones. Verified at the SIP MBG that we ARE receiving the Name and also verified thru SIP Tail in the MiVB that it is receiving the name also. Just not being populated out to the Displays.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
MiVB 8.0 SIP Trunks Incoming Caller ID Name lost
- Thread starter wukie
- Start date
AH64Armament
Vendor
look at both the sets class of service and the SIP trunks class of service... note too that they should be using separate Classes of Service.
when in the COS form, you can click the "?" for help.
BTW, it's time to upgrade from 8 as it's no longer supported.
phone set's should have these options.
Display ANI/DNIS/ISDN Calling/Called Number Yes
Display ANI/ISDN Calling Number Only Yes - you may need to set this to NO if you're looking for incoming names too.
Display Caller ID on multicall/keylines Yes
when in the COS form, you can click the "?" for help.
BTW, it's time to upgrade from 8 as it's no longer supported.
phone set's should have these options.
Display ANI/DNIS/ISDN Calling/Called Number Yes
Display ANI/ISDN Calling Number Only Yes - you may need to set this to NO if you're looking for incoming names too.
Display Caller ID on multicall/keylines Yes
- Thread starter
- #5
Will look at this again this morning. We have been trying to get them to upgrade for 3 years. Not only is it 8.0, but it is an Express also. Customer claims it started about a week ago, but the Audit Log is the first we checked and found no changes had been bade.
Similar threads
- Locked
- Question