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Mitel SX2000 question
- Thread starter dfouts
- Start date
MitelInMyBlood
Technical User
The problem is the AIM constitutes the addition of another SINGLE LINE port. Your machine is telling you that you're already at the maximum number of single line ports allowed by your MFRD.
Alas, on the SX2000 the only way to reduce the Single Line port count is to pull out an entire ONS or OPS line card (16 or 8 ports, respectively) or see if maybe there are any unused DNIC ports assigned as SINGLE LINE instruments, i.e., an SS401 or SS4001 that could be removed
You can also increase the available number of Single Line ports with the Flexible Dimensioning feature option, MSA-A-35, or else by purchasing a different MFRD which allows more single line sets (but at the expense of some other resource)
To see how many available vs assigned single line ports you have you can "read" [Esc][6] the Dimension And Feature Display form (DIM A F D).
Alas, on the SX2000 the only way to reduce the Single Line port count is to pull out an entire ONS or OPS line card (16 or 8 ports, respectively) or see if maybe there are any unused DNIC ports assigned as SINGLE LINE instruments, i.e., an SS401 or SS4001 that could be removed
You can also increase the available number of Single Line ports with the Flexible Dimensioning feature option, MSA-A-35, or else by purchasing a different MFRD which allows more single line sets (but at the expense of some other resource)
To see how many available vs assigned single line ports you have you can "read" [Esc][6] the Dimension And Feature Display form (DIM A F D).
MitelInMyBlood
Technical User
Some additional here; as strange as this may sound the number of installed ONS/OPS line cards counts toward the max allowed total of single line sets, even tho some ONS/OPS ports may be empty/unassigned. This was also true of the old 12-port MC323 COV Line card. Just having the card plugged and programmed in System Config counted against your installed port count.
- Thread starter
- #4
Thanks for the input MIMB.
I looked at the Dimension and Feature Display and it said next to Single Line Sets: 96 16
I'm assuming that's 16 used out of 96 available. I have one ONS/OPS card installed there and 3 lines are used out of the 16
I checked the Multiline Sets: 96 96
I have 96 available but only using 55
I'm lost once again. Any other advice? Since I discovered that ONS card I may just run the Fax off one of those lines rather than programming a SIM with the AIM.
I looked at the Dimension and Feature Display and it said next to Single Line Sets: 96 16
I'm assuming that's 16 used out of 96 available. I have one ONS/OPS card installed there and 3 lines are used out of the 16
I checked the Multiline Sets: 96 96
I have 96 available but only using 55
I'm lost once again. Any other advice? Since I discovered that ONS card I may just run the Fax off one of those lines rather than programming a SIM with the AIM.
- Thread starter
- #5
MitelInMyBlood
Technical User
No more room for new records" is telling you the sad story, but now it seems we need to find out exactly which one of the needed resources has been depleted.
DNI Channels is one of the things which comes to mind. What does your DIM A F D form say about your DNI channels? If you don't have an unused available DNI channel then we're through before we start.
As for Multiline sets, "96 96" would suggest to me that all ports have been either assigned or reserved. If you're really "only using 55" then it should say "96 55"
Try _completely_ removing one by removing it from the DNI assignment form. Then try programming the AIM again.
You didn't mention, so I'll ask, what version of software are you running? AIM was introduced in LW29 Rls 3 (Q26.13.1)
You cannot have Off Hook Voice Announce programmed on the same set that you're trying to use with an AIM module.
The AIM (SIM2) module is only supported on Superset 4025, 4125 and 4150. In order to program an AIM on the 2nd channel, the first channel would have to be programmed as one of those 3 types of sets.
The set software needs to be at Rls 6.3 or later to support the AIM module. The FIRM KILL command given against the associated PLID (with the set attached) will reflash the set firmware. i.e., FIRM KILL 3 1 2 [enter] NEVER use the FIRM KILL ALL command.
DNI Channels is one of the things which comes to mind. What does your DIM A F D form say about your DNI channels? If you don't have an unused available DNI channel then we're through before we start.
As for Multiline sets, "96 96" would suggest to me that all ports have been either assigned or reserved. If you're really "only using 55" then it should say "96 55"
Try _completely_ removing one by removing it from the DNI assignment form. Then try programming the AIM again.
You didn't mention, so I'll ask, what version of software are you running? AIM was introduced in LW29 Rls 3 (Q26.13.1)
You cannot have Off Hook Voice Announce programmed on the same set that you're trying to use with an AIM module.
The AIM (SIM2) module is only supported on Superset 4025, 4125 and 4150. In order to program an AIM on the 2nd channel, the first channel would have to be programmed as one of those 3 types of sets.
The set software needs to be at Rls 6.3 or later to support the AIM module. The FIRM KILL command given against the associated PLID (with the set attached) will reflash the set firmware. i.e., FIRM KILL 3 1 2 [enter] NEVER use the FIRM KILL ALL command.
- Thread starter
- #7
MIMB, You're awesome! I completly removed an unused multiline set by going into the DNI assignment form like you said. The Dimension and Feature then said 96 95. After that I was able to add the AIM to channel 2 without an error. Thanks!!!
I never did find anything about a DNI channel in the DIM A F D. All it said was "DNI Yes". No other reference to DNI was in there. The software is LW30 R22.1.1 by the way.
Thanks for your help. I would love to ask you questions in the future if I get stuck if that's ok with you? Is this the best place to get a hold of you? You helped a lot and SAVED ME! Thanks.- Daryl
I never did find anything about a DNI channel in the DIM A F D. All it said was "DNI Yes". No other reference to DNI was in there. The software is LW30 R22.1.1 by the way.
Thanks for your help. I would love to ask you questions in the future if I get stuck if that's ok with you? Is this the best place to get a hold of you? You helped a lot and SAVED ME! Thanks.- Daryl
MitelInMyBlood
Technical User
Glad I could help, Daryl.
Actually I led you a little bit astray. The DNI channels appears in the Dimension Select (DIM SE) form which you would not ordinarily have access to unless your PBX has the Flexible Dimensioning Feature (MSA-A-35). Not many do. This is a fairly rare feature, although I see it is included by default in the new 3300. Interesting... that's a pretty dangerous feature to turn folks loose with.
I think you will find this forum to be a good resource for a lot of your Mitel questions. There's several people here who have a lot of experience. Just remember that free advice comes with no warranty ;-)
Actually I led you a little bit astray. The DNI channels appears in the Dimension Select (DIM SE) form which you would not ordinarily have access to unless your PBX has the Flexible Dimensioning Feature (MSA-A-35). Not many do. This is a fairly rare feature, although I see it is included by default in the new 3300. Interesting... that's a pretty dangerous feature to turn folks loose with.
I think you will find this forum to be a good resource for a lot of your Mitel questions. There's several people here who have a lot of experience. Just remember that free advice comes with no warranty ;-)
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