mitel sx200 911 issue

[VonZipper27]

Software lw17 2.00.19, from reading on the web, I need to set 911 and 9911 as emergency, but I cannot find it. I am trying to get 911 calls to show on the console.

 

[kwbMitel]

If you do not see it in form 26 then it does not exist at that software version.

I can't tell you for certain when that was added.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[VonZipper27]

So, is there any way to make them show on the console

 

[kwbMitel]

Not without an upgrade

**********************************************
What's most important is that you realise ... There is no spoon.

 

[pandabear1]

I found this in my dusty archives:

LIGHTWARE 17, release 3.1 - Emergency Calls (911) - Detection and Reporting brought the 911 reporting feature to consoles.
LIGHTWARE 17, release 4 - Emergency Calls (911) - Reporting to PSAP completed the emergency reporting by delivering the PSAP functionality.
LIGHTWARE 18 brings all of the emergency functionality to display sets.

 

[VonZipper27]

So, release 2 doesn't do it?

 

[pandabear1]

that would be my reading of this. That is all the info I could find so far on the 911, as indicated you need an upgrade.