Mitel phone system in a Hotel:
Setup:
Mitel sx200 cx
Mitel ASU II
working with Mitel 5340 IP Phone
Issue: We are able to receive inbound calls but when dialing for outbound call we have to dial 9 for outside line and we do det a dial tone after pressing 9 but as soon as you dial 1 and ten digit phone number there is no more sound no error msg.. no ring.. or it does not even dial out just silence ..
Called the phone company phone lines are ok as per them till the box .. (before Mitel system hookup)
I do not have any knowledge of this system .. any help would be appreciated.
Any Tech help if available near area code 62992 (southern Illinois )
I do not have any info on dealer who installed it or technical installer who installed the system .
I am confused as incoming is fine no problem just the out going calls have issue .. local and long distance ..
Please Help
-Tap
ABVI Ullin, IL
Setup:
Mitel sx200 cx
Mitel ASU II
working with Mitel 5340 IP Phone
Issue: We are able to receive inbound calls but when dialing for outbound call we have to dial 9 for outside line and we do det a dial tone after pressing 9 but as soon as you dial 1 and ten digit phone number there is no more sound no error msg.. no ring.. or it does not even dial out just silence ..
Called the phone company phone lines are ok as per them till the box .. (before Mitel system hookup)
I do not have any knowledge of this system .. any help would be appreciated.
Any Tech help if available near area code 62992 (southern Illinois )
I do not have any info on dealer who installed it or technical installer who installed the system .
I am confused as incoming is fine no problem just the out going calls have issue .. local and long distance ..
Please Help
-Tap
ABVI Ullin, IL