We are using Mxone 6.2 SP1 Hf0 RC8 with with few Analog trunk (TLU83 ) for external calling.
All the external incoming calls are landing on hunt group ( grp : 5000 ) , this hunt group is for 3rd party SIP extension based Auto-Attend software.
With exit position/ no answer position as 2000(reception) , which is standard SIP extension ( 6863i ).
Basically following two requirements is there
1.DAY/Night TCD changing of extension, wherein extension external calling will be blocked or allowed , as per TCD day/ Nig
2.Call should reroute to different extension in night mode ( e.g. extn : 1250 analog extension )
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A] In route configuration:
RODNI:ROU=4,DAY=5000,NIG=1250;
We are using Time based DAY/Night Mode
B] Mxone Sevice Node Manager Telephony Operator Day/NIG mode
Day Mode Starts at [hh:mm]: 09:00
Night Mode Starts at [hh:mm] : 18:30
C] With above A & B setting I am able to using TCD DAY/Night feature, where extension calling is blocked as defined extension parameter. Also Calls is landing to NIGHT Position: 1250.
But now issue is next day or here after at 09:00 hrs, extension TCD is changing user are able to calls external calls, but external incoming calls are still landing on NIGHT Position: 1250. ( But should terminate on 2000 , DAY mode route landing )
NOTE: We are not using any operator phone like Dialog 4224.
All the external incoming calls are landing on hunt group ( grp : 5000 ) , this hunt group is for 3rd party SIP extension based Auto-Attend software.
With exit position/ no answer position as 2000(reception) , which is standard SIP extension ( 6863i ).
Basically following two requirements is there
1.DAY/Night TCD changing of extension, wherein extension external calling will be blocked or allowed , as per TCD day/ Nig
2.Call should reroute to different extension in night mode ( e.g. extn : 1250 analog extension )
-------------
A] In route configuration:
RODNI:ROU=4,DAY=5000,NIG=1250;
We are using Time based DAY/Night Mode
B] Mxone Sevice Node Manager Telephony Operator Day/NIG mode
Day Mode Starts at [hh:mm]: 09:00
Night Mode Starts at [hh:mm] : 18:30
C] With above A & B setting I am able to using TCD DAY/Night feature, where extension calling is blocked as defined extension parameter. Also Calls is landing to NIGHT Position: 1250.
But now issue is next day or here after at 09:00 hrs, extension TCD is changing user are able to calls external calls, but external incoming calls are still landing on NIGHT Position: 1250. ( But should terminate on 2000 , DAY mode route landing )
NOTE: We are not using any operator phone like Dialog 4224.
