Richard_Harrow
Technical User
Greetings,
I'm in a bit of a predicament where the DID of an offline Mitel phone keeps on ringing even though the phone's offline and the same goes outgoing calls for a mobile phone that is switched off.
Usually, if a phone is switched off, we get a message from the service provider saying the phone is "switched off" for a mobile phone.
Any way to fix this? The system's a Mitel EX-Controller running MiVoice Business Rel 10.1
I'm in a bit of a predicament where the DID of an offline Mitel phone keeps on ringing even though the phone's offline and the same goes outgoing calls for a mobile phone that is switched off.
Usually, if a phone is switched off, we get a message from the service provider saying the phone is "switched off" for a mobile phone.
Any way to fix this? The system's a Mitel EX-Controller running MiVoice Business Rel 10.1