Avayabenjnew
Technical User
Hello all I am new with Mitel
I am trying to locate a number but unfortunately I can't find it
I use
Locate number
Locate extension
Check the speed dial
Checked the hunt group
Check the ring group
Unfortunately I can't find the number
We have a extension 2000 some one called and it shows extension 2222 but the user is complaining because no one is on the other line.
We checked the CDR details and the number shows with the time and date of the call.
We tried to trace this extension unfortunately we can't find it.
When I do Locate Extension 2222
It shows "the number is not used"
I used LOCATE ALL FREE DN 2xxx 2xxx
The number 2222 is not in the list that means it is configured somewhere.
Is there any way I can find this number?
I am trying to locate a number but unfortunately I can't find it
I use
Locate number
Locate extension
Check the speed dial
Checked the hunt group
Check the ring group
Unfortunately I can't find the number
We have a extension 2000 some one called and it shows extension 2222 but the user is complaining because no one is on the other line.
We checked the CDR details and the number shows with the time and date of the call.
We tried to trace this extension unfortunately we can't find it.
When I do Locate Extension 2222
It shows "the number is not used"
I used LOCATE ALL FREE DN 2xxx 2xxx
The number 2222 is not in the list that means it is configured somewhere.
Is there any way I can find this number?