Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Mitel Chat - Reports inaccuracies - (Queue Performance by Period)

Status
Not open for further replies.
murcielag0

murcielag0

Technical User
Mar 22, 2018
38
CA
Hello,

Looking for some input.
The reports are showing up ghost Chats.
I'm getting chats that are Delivered to Queue - But show nothing else after that.
Not showing up as Abandon, or Handled.

Chat_Abandon_-_Example_utxk1i.png


Any idea how to fix this? Thanks.
 
Sort by date Sort by votes
Status
Not open for further replies.

Similar threads

H
  • Question
Mitel YSE
Replies
2
Views
519
Billz66
Billz66
Asterixx
  • Locked
  • Question
mitel alarm
Replies
2
Views
429
The mitel guy
The mitel guy
Jose Moreno
  • Locked
  • Question
Mitel 3300 - Phones accessing V/M by pressing #
Replies
6
Views
197
Jose Moreno
Jose Moreno
bdvtech
  • Question
Mitel 470 dial out issue
Replies
7
Views
628
bdvtech
bdvtech
dmanghani
  • Locked
  • Question
Mitel MiVoice Solution
Replies
2
Views
295
sarond
sarond

Part and Inventory Search

Sponsor

Back
Top