Mitel Blue Tooth Headset - Low Battery Warning 1

[colpot]

We have an issue on one site with the Mitel Blue Tooth Headset on 5330 phones where the Low Battery warning flashes on the phone even when the headsets are fully charged. We have changed the Headsets and the Phone but the warning still flashes up.
Mitel is MCD 5.1
Anyone else come accross this before?

Colpot
(Remember - If it aint broke - fix it till it is.)

 

[LoopyLou]

It won't be MCD 5.1 as there is no such thing. The latest is MCD 5 SP2 PR2 I think. What is the low battery indication?

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[colpot]

Thanks - my mistake its 5.0
The warning appears on the phone and the user has to click close to get rid of it and then it comes back after a while.
The batteries are fine and the headset works ok.

Colpot
(Remember - If it aint broke - fix it till it is.)

 

[LoopyLou]

Never seen that before. Thanks.

You say you changed the headset and the phone. Did you change the cordless accessory module in the back of the phone?

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[colpot]

Yes - we changed the whole unit.

Colpot
(Remember - If it aint broke - fix it till it is.)

 

[danramirez]

are those devices bluetooth or dect? I always thought they were dect. I case they are bluetooth can I pair it with any compatible b/tooth compatible device?

http://www.hatkana.com

http://www.wtelecom.com

 

[LoopyLou]

They are DECT. There is a seperate module for the sets that is blue tooth so you can use any bluetooth headset. That unit doesn't support the Mitel wireless headset or handset.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[danramirez]

Loopy,

Do you know that part number for the blue tooth module?

Regards,

Daniel

http://www.hatkana.com

http://www.wtelecom.com

 

[LoopyLou]

Knew you were going to ask but didn't get a chance to look it up.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[LoopyLou]

Looks like its

50006402

You need MCD 5 and if its a teleworker MBG 7.1

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.