Guys,
Recently I had to upgrade a server from MCD 6.0 to MCD 8.0 (14.0.0.97 to be more specific) for a client.
We have a combines of 52XX series, 5360, 6863i (configuring as sip) and 6940. Everything goes fine until it comes to configuring 6940 as MiNET.
We ran DHCP server on Cisco switches and every single of the phones got IPs and worked finely. Even all the 6940 got IPs but we have a problem.
When the phone asks for the PIN I used ***DN for registering. It looked that the phone was registered, but in the main screen I can't see any keys or dial pad. I couldn't call to any extensions and neither they could (In the "All IP Telephony" or something like that (under maintenance and diagnostic section) I can search the extension number and I see that MAC Address has been assigned onto the server but the IP filed is empty).
When I checked the "status menu" on 6940 phone I realized that there was a field named "Current Call Server IP Address" which had an IP differ than the one we have for MXe III server. Actually it had been changed after a short while for no reason.
I even try to set static IP but the same thing happened.
Do any one know the reason?
Thank you all in advance.
Cheers
Recently I had to upgrade a server from MCD 6.0 to MCD 8.0 (14.0.0.97 to be more specific) for a client.
We have a combines of 52XX series, 5360, 6863i (configuring as sip) and 6940. Everything goes fine until it comes to configuring 6940 as MiNET.
We ran DHCP server on Cisco switches and every single of the phones got IPs and worked finely. Even all the 6940 got IPs but we have a problem.
When the phone asks for the PIN I used ***DN for registering. It looked that the phone was registered, but in the main screen I can't see any keys or dial pad. I couldn't call to any extensions and neither they could (In the "All IP Telephony" or something like that (under maintenance and diagnostic section) I can search the extension number and I see that MAC Address has been assigned onto the server but the IP filed is empty).
When I checked the "status menu" on 6940 phone I realized that there was a field named "Current Call Server IP Address" which had an IP differ than the one we have for MXe III server. Actually it had been changed after a short while for no reason.
I even try to set static IP but the same thing happened.
Do any one know the reason?
Thank you all in advance.
Cheers