MItel 6930 Broadcom upgarde

[voipneerd]

Hi
Any one know how to upgrade MItel 6930 Broadcom version.

Image Status:
ota_BCM911107_MINET_6930_voice_v6_5_jffs2.bin
Mon Jul 18 21:53:53 2016
Version: 6_5

Boot1 1.0.0.0 Jul 18 2016 21:42:04
Boot2 1.0.0.1 Jul 18 2016 21:42:11

 

[Lundah]

You can't upgrade a specific component without upgrading the phone's firmware package as a whole. What is your end goal?

 

[voipneerd]

I've install this phone with Mivb
but phone can't upgrade and we its working it's keep rebooting

 

[Lundah]

It should upgrade to whatever release is present on the MiVB, assuming it can connect to it via TFTP. You can try a "Restore Default" from the advanced settings menu to force it to do a firmware check, or you can load the software on a PC running a TFTP server (like TFTP64) and make a static assignment for the TFTP address on the phone, then reboot the phone.

 

[SXWizard]

Is it possible the phone is in SIP mode, not Minet mode?

 

[TheMitelGuy]

Sorry - this is a bit confusing. Does the 6930 boot up and come into service? Trying to figure-out when it's rebooting? Rebooting during power-up in a constant cycle or is it that the 6930 is coming into service and reboots randomly?

 

[voipneerd]

Hi Lundah
I've tried to restore default. but the same issue appears.
and when the phone tried to get the FW from the controller it showed an error download

 

[voipneerd]

Hi SXWizard
it's a minet with web access i don't know why
but I tried external FTP with both sip and Minet FW. But it's show error during upgarde

 

[voipneerd]

Hi TheMitelGuy
6930 is coming into service then if it's a reboot for any reason
will keep rebooting randomly

then need to delete the extension from mivb and reconfigured it again

 

[TheMitelGuy]

So to be clear, the phone boots up and is useable for at least a few minutes and calls can be made and received. It’s at a random point then that the phone reboots? Let’s forget about the firmware update for a second. Does the phone at least come into service where the phone shows the date and time? Once we establish that, we can address the firmware issue.

 

[voipneerd]

Hi TheMitelGuy
yes, the phone boots up and is useable for at least a few minutes and calls can be made and received

 

[TheMitelGuy]

So, once the phone has booted up and comes into service, at a random time the phone will up and reboot? Do I have that correct?

If that is correct, has anyone ever noticed what was on the display before it rebooted?

Have we tried moving the phone to a different LAN/switch port?