- When I plug in the PoE port Switch, the phone's screen is always blue
- Using advanced IP scanner, the phone's IP address and MAC address were also not found.
So I can not access the settings of the phones or update the firmware
Is there another way to boot the phone? Or is the phone really damaged?
Hi Billz66
Thank you!
The screen display always stays at blue (see picture attached) & IP address not found in three ways below
- powering up normally
- powering up with pressing the cogwheel whilst
- powering up with pressing 1 and #
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