Mitel 5610 DECT phones losing connection after phones are restarted.

[andrewneal]

We have 7 5610 SIP cordless handsets working on 2 different base stations and they work perfectly well until you restart them.

After the restart you can't make an external call or receive a call it just says "user busy" on the screen. The only way I have found to fix the issue is to restart the base and wait for the phones to register again.

Any help would be appreciated...

Many thanks
Andrew

 

[jeje78]

Hi Andrew,

I'd suggest to check the load you are running and upgrade 5610 basestation to load 2.01 since a similar bug got fixed.

Hope this helps.
Jerome