Joseph15587
Instructor
Good everning.
im New to the site but have a few questions about the Mitel 5500ip Console software we currently run 6 Consols in our Switchboard Sometime users complain about hearing there own voice on certain incoming calls and echo what could cause this?
and secondly each attended console has its own number ie 6150 6151 and so on so this number is displayed on the interal callers phone when it is phoned from the console. is it possable to change this to ie my name soit is easily identifed to the user im calling with my name displayed ?
Thanks for your help guys i am new to this department and new to this call software
im New to the site but have a few questions about the Mitel 5500ip Console software we currently run 6 Consols in our Switchboard Sometime users complain about hearing there own voice on certain incoming calls and echo what could cause this?
and secondly each attended console has its own number ie 6150 6151 and so on so this number is displayed on the interal callers phone when it is phoned from the console. is it possable to change this to ie my name soit is easily identifed to the user im calling with my name displayed ?
Thanks for your help guys i am new to this department and new to this call software