Hi everybody,
We have two 5500 IP consoles and one of them failed recently. Can't connect to the console from the software, the status of the device in "Telephones - programmed" is "OUT of service".
The console doesn't show red light when connected to the network (HP Procurve switches) and I can ping its voice VLAN IP with no problem from the data network. Also ping is fine from another phone.
The console shows the red light when connected to the 3300 directly. (?) No pings.
We use LLDP but still have options 125+ on our Windows 2003 DHCP server.
5212 phone works fine on the same line.
Any suggestions please? We are on 8.0 UR5
Thanks!
We have two 5500 IP consoles and one of them failed recently. Can't connect to the console from the software, the status of the device in "Telephones - programmed" is "OUT of service".
The console doesn't show red light when connected to the network (HP Procurve switches) and I can ping its voice VLAN IP with no problem from the data network. Also ping is fine from another phone.
The console shows the red light when connected to the 3300 directly. (?) No pings.
We use LLDP but still have options 125+ on our Windows 2003 DHCP server.
5212 phone works fine on the same line.
Any suggestions please? We are on 8.0 UR5
Thanks!