Mitel 5000 PRI---No incoming

[pbxnkey]

I have a customer that has a Dual T1 card. They recently added a new PRI. I configured it and outbound works,but I cannot get inbound. I programmed a DID in the call routing table but when I call in there is silence then fast busy.
I am probably missing something but it could also be the CO ( they stated that they tested for inbound when it was installed).

Any ideas?

Thanks.

 

[amriddle01]

Did you also change the destination in the trunk settings to be that call routing table? What does the message print/logs say?

ACSS (SME)
APSS (SME)

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[pbxnkey]

Yes I assigned the call routing table to the trunk group (if that's what you mean).


Message print is enabled in the system programming.
Forgive my ignorance (I don't work on these that often) but how do you get the message print logs again?