Mitel 5000 , external voicemail indicator 1

[tkeek]

Does anyone know if you can configure a Mitel 5000 to give a visual indication if a new voicemail message is received ? The voicemail is the phone company's voicemal. The customer does not want to switch from the telephone company's voicemail. Thanks

 

[Hovus]

You would just get the stutter tone when you pick up the line that has the voicemail. I can't think of a way the system could possibly interpret that and light a lamp.

I have dreamed a dream, but now that dream has gone from me.

 

[tkeek]

Just amazing that on this phone system it doesn't appear that it can be done. All the other systems I work on have this option.

 

[Hovus]

A 5000 is not a key system by default. I could see key systems having that feature. Customer should be using the embedded voicemail...it's pretty feature-rich.

I have dreamed a dream, but now that dream has gone from me.

 

[kwbMitel]

Just amazing that on this phone system it doesn't appear that it can be done. All the other systems I work on have this option.

I would say the exact opposite, none have this ability to my knowledge.

Maybe we do not understand exactly what you are looking for?

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What's most important is that you realise ... There is no spoon.

 

[amriddle01]

This feature was recently added to Avaya IP Office, but it's pretty much just the key/legacy systems that support it apart from that

 

[kwbMitel]

@ amriddle01
So, a system connected to an analog trunk that has stutter dialtone and special voltage to engage a lamp on a standard POTs phone will be recognised by a PBX/Key system and can be used to trigger a visual indication on the phone?


**********************************************
What's most important is that you realise ... There is no spoon.

 

[amriddle01]

Yes, that's basically how it works

 

[kwbMitel]

Thanks amriddle01.

I was being honest when I said I've never worked on a system that could do that.

**********************************************
What's most important is that you realise ... There is no spoon.