I have been asked to look into our system and see if it is possible to have multiple custom selectable messages that someone can set as what is answered with when someone in the office is not available. For example, if we have a staff meeting we do not want to be interrupted, we can set the system to answer with a meeting message. If everyone leaves for lunch, the message selected can be a lunch one. These events would be irregular in date and duration so a scheduler would not work.
We would just like to be able to give callers more information rather than just to say we are not available right now.
We have a Mitel 5000 system with 5330 IP phones. I have been pouring through the help file and will continue that, but was wondering if anyone can give any guidance as to whether this is possible.
Thanks in advance.
Z
We would just like to be able to give callers more information rather than just to say we are not available right now.
We have a Mitel 5000 system with 5330 IP phones. I have been pouring through the help file and will continue that, but was wondering if anyone can give any guidance as to whether this is possible.
Thanks in advance.
Z