Mitel 5000 call routing

[Technorth]

I have a customer with loop start trunking that is requesting the following configuration on mitel 5000 6.0 - all incoming calls collective ring all sets for 6 rings before transfering to a hunt group voicemail. I have the collective ring figured out but not sure how to get the call to eventaully transfer to a hunt group voicemail.

 

[sarond]

The recall destination of the Hunt Group should go to VM (2500 by default)
You may need to create a mailbox for the HG.

 

[Technorth]

Thanks for the reply. I tried the hunt group but could not get all sets to ring at the same time, so I have all sets ringing using multiple on the trunk hunt group. How do I get all sets ringing at the same time then recall to voicemail.

 

[sarond]

You need to create and extension list with all the phones you want to ring.
You then add this extension list as the member of the hunt group. This will then allow you to use the Hunt Group recall position.

 

[layereight]

Create an extension list with all the phones to ring as members. Make the ext. list the member of the hunt group
.
Create your mailbox then make a voicemail call routing announcement that has the day/night greetings removed. In the digit translation folder set time out field to "transfer to mailbox" and add the new mailbox.

Then assign the CRA as the hunt group recall detsination and set the hunt group recall timer to the length you want the phones to ring.

Point the calls to the hunt group.