Mitel 3300 - SMDR Caller ID

[Majirayan]

Hello anyone!

I am trying to enable an Incoming Call ID on my system, and I browsed through these forums and tried most of the solutions to do so, but I think I am missing something.

Here is a copy of my SMDR log of what we have:

12/07 02:43P 00:00:20 T150 012 3275 6500 6501X 1161
3275
I made this call from my Cell to my Extention. T150 is our Trunk line, 3275 is our Automated Line(Which is what I called), 6500 range is usually our VoiceMail line, and 1161 is my extension.

How do I get it to read the ID of the incoming call?

THANKS!

 

[UCXaus]

In your SMDR Options page, ensure that 'ANI/DNIS/ISDN/CLASS Number Delviery Reporting' is enabled.
Just tested on my system here and it shows the originating number after the trunk number.

:code.poet:

 

[Majirayan]

That option is enabled.

 

[bobcheese]

are yo trying to enable Called ID to the phone or to show on SMDR reports?

 

[BrianWarner]

What type of trunks do you have?

 

[Supernova99]

Your SMDR output is not showing the CLI of the calling party

You need to speak to your telco provider and ask to enable CLIP
calling line identificaion present



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